What we collect, and what we do with it.

ConvertBetterAds (“we”) finds the patterns that keep winning in native ads in your market and makes new ads for your business on them. This policy covers convertbetterads.com, the app, and our emails, including the Native Winners newsletter.

What we collect

Your website and business details. When you start a free look, we read the public pages of the website you give us (what you sell, your products, your logo and colors) to find your market.
Your account. Your email address, your name if you sign in with Google, and your password (stored hashed by our sign-in provider, never readable by us).
What you do in the app. The topics you track, the images we make for you, images you report to us, and your plan and image usage.
Payments. Handled by Stripe on its own page. We see your plan and billing status, never your full card number.
Email. If you join Native Winners, ask for your results by email or create an account, we keep your address, what you’ve chosen to receive, and which of our emails we’ve sent you.
Basic technical data. Like every website: your IP address (for security and to stop abuse), the cookies that keep you signed in, and our own first-party cookies that count visits and remember how you found us (for example, from our newsletter or a search), so we know which of our efforts work. These stay on our site and are never shared.

What we don’t do

We don’t sell your information. We don’t use advertising trackers or third-party analytics: our visit counting is our own. We don’t show other customers your business, your research or your ads.

Ad research

Our research comes from public libraries of ads that are running on native networks. We show advertisers’ public ads, how long they’ve run and where. If you’re an advertiser and want to ask about an ad of yours, email us.

Emails we send

About your account: sign-in links, your research is done, your new images are ready. These go while you have an account.
Native Winners: our weekly newsletter.
Your market report: on Mondays, what changed in your own market.
Tips and offers: how to get more from ConvertBetterAds.

Every email has a link to choose what you get and to unsubscribe with one click. You can also change it in Settings → Emails.

Who helps us run the service

We use a small number of providers, each only for its part: Supabase (database, sign-in and file storage), Railway (servers), Stripe (payments), Resend (email), OpenAI (reading websites and ads, and writing ads; our requests are not used to train their models), Google (if you sign in with Google), Cloudflare (domains and bot protection), and public ad libraries such as OpenAdLibrary (ad research).

How long we keep it

A free look you don’t turn into an account is deleted after 30 days.
Your account data is kept while you have an account, and deleted within 30 days of you asking us to delete it (copies in our encrypted backups expire within 12 months).
If you unsubscribe, we keep your address only to make sure we don’t email you again.

Your choices and rights

You can see, correct, download or delete your information. Email support@convertbetterads.com from the address on your account and we’ll reply within 30 days. Depending on where you live (for example California or the EU), you may have more rights; we honor them for everyone.

Security

Your data is stored with access limited to your own account, sent over encrypted connections, and backed up nightly in encrypted form. Nobody is perfect at security; if something goes wrong that affects you, we’ll tell you promptly.

Children

ConvertBetterAds is for businesses and isn’t meant for anyone under 18.

Changes

If we change this policy in a way that matters, we’ll update the date above and tell account holders by email.

Questions: support@convertbetterads.com